Self-Help Automated Report and Evaluation System (SHARES) tidbits

By Nancy Jacobson, RCAC rural development specialist - housing 

Congratulations to the USDA Rural Development consultant and task force participants who contributed their time and efforts to bring us the long-awaited new SHARES program. Hopefully, you have accessed the new program and find it simpler and easier to use. The new program requires access to Internet Explorer 8 or higher, Microsoft Excel (for the Reports) and a level 2 USDA eAuthentication ID.

Since the new SHARES rollout, grantees have notified us of issues with their reports and reporting. The consultant is responsive and is quickly correcting the program as issues are reported. A new user’s guide is available on the SHARES website.

Some of the issues grantees reported include:

  • SHARES EU numbers were not reporting correctly, including discrepancies between the construction report and the SHARES reports.
  • Comments were entered to note issues that occurred during the quarter. The comments were entered on the “Problems” screen but didn’t show up on the SHARES report.
  • Information was missing on the SHARES reports. Missing categories include: missing categories by number, for example 1, 2, 2, 4, 4… but no 3 and number of bedrooms, house size, etc.
  • The SHARES report(s) formatting took several pages and lots of ink. The reports are Excel based so they can be reformatted prior to printing but this took extra time and effort.
  • Carry over EU’s from a previous grant to a new grant and grant transfers.

All of these issues should be corrected with the recent rollout. However, if you still encounter issues and discrepancies in your reports and/or data please email me with specific details and examples at njacboson@rcac.org.

All SHARES users should have received the new URL address to access the program: https://shares.sc.egov.usda.gov. All users must have an eAuthentication login and password. You can obtain an eAuthentication ID by logging into https://shares.sc.egov.usda.gov and choosing “create an account.” Passwords must be changed every six months; simply changing the letter you capitalize can eliminate creating an entirely new password. If you are a new SHARES user, after registering for your eAuthentication account please send your new login information to njacobsen@rcac.org along with your name, organization name, address, phone number and organization’s Tax ID number. We will forward your information to the programmer to connect you to your organization’s SHARES account.

All SHARES’ Users are linked to their organization’s account. When you log in you should see only your organization’s grant records. If you do not connect to your grant records, please notify me at njacobson@rcac.org or (406) 579-5202.

USDA Rural Development produced a SHARES training video and it will be launched in the next few weeks. RCAC will develop other training in the future. We appreciate your input.

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